Privacy Policy
Last Updated: 26/08/25
Contact Email: craftedwoodiesweb@gmail.com
At Crafted Woodies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and automatically when you use our site.
a) Information You Provide to Us:
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Personal Identifiers: When you make a purchase or attempt to make a purchase through the site, we collect your name, billing address, shipping address, email address, and phone number.
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Payment Information: We use a third-party payment processor (such as Stripe or PayPal) to handle all payment transactions. We do not store your credit card details on our servers. All payment information is securely processed by our payment processor in accordance with their privacy policies.
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Communications: If you contact us via email or our contact form, we collect your name, email address, and the content of your message.
b) Information Collected Automatically:
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Device Information: We automatically collect certain information about the device you use to access our site, including your web browser, IP address, time zone, and some of the cookies installed on your device.
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Order Information: We collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and how you interact with the site. We refer to this automatically-collected information as “Device Information.” We collect this using cookies, log files, web beacons, tags, and pixels.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders (including sending order confirmations and shipping updates).
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To communicate with you about your order, respond to your inquiries, and provide customer support.
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To screen orders for potential risk or fraud.
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To send you marketing emails and newsletters about our products, promotions, and news, but only if you have explicitly opted-in to receive them. You can unsubscribe at any time using the link at the bottom of every email.
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To improve and optimize our website (for example, by analyzing how customers browse and interact with the site).
3. Sharing Your Information
We share your Personal Information with third parties only to help us use it, as described above.
Legal Compliance: We may also share your Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies
We use Cookies to enhance your experience on our site. You can set your browser to refuse all or some browser cookies, but this may prevent you from taking full advantage of our website's features.
5. Your Rights
If you are a resident of certain regions (like the European Economic Area), you have rights regarding your personal information. These may include the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us at craftedwoodiesweb@gmail.com.
6. Data Retention
We will retain your Order Information for our records unless and until you ask us to delete this information. We are required to keep this information to comply with legal, tax, and accounting obligations.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. Our toys are intended for purchase by adults.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with a revised "Last Updated" date.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at craftedwoodiesweb@gmail.com.